Developer Site Login Error and Loss of PDI

yangordon
Tera Contributor

1. Developer Site Login Error I am currently unable to log into the ServiceNow Developer Site developer.servicenow.com . After entering my verification code, I am redirected to a "Now Support" error page stating: "Sorry, you can't login with this ServiceNow ID. To protect your data, only ServiceNow IDs with authorized email addresses can be used to log in.". After that developer.servicenow.com starts to reload constantly, even in incognito mode.

2. Loss of Personal Developer Instance (PDI) Last week, I lost access to my Developer Instance despite remaining active and adhering to the 10-day activity requirement. 

12 REPLIES 12

I tried your link dev.do#!, logged in, then it jumped through couple of links to this one: https://developer.servicenow.com/dev.do

 

Then it reloads 9-10 time and stops. After that I tried your link one more time, but now jumped to dev.do immediately and reloaded another 9-10 times.

 

Browrsers: Google Chrome Version 146.0.7680.165 (Official Build) (64-bit) and its incognito mode, microsoft edge Version 146.0.3856.84 (Official build) (64-bit), Mobile Chrome Version 146.0.7680.164

 

Deleted cookies, tried another network.

 

Best regards,

Yan Gordon

Hmmm that's really strange and @yangordon  if you go to SN University, does it also happen there?
https://learning.servicenow.com/now/lxp/learning-dashboard 

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No, it does not reload. I stay there and can surfe on the page.

Hello,

 

Meanwhile I had created new account using my Gmail. My instance worked exactly 10 days regardless of my activity

https://dev318000.service-now.com/

 

Now I have the same reloading problem with my Gmail account. Could you, please, check what is going on with instances. Could it be that both instance and account somehow banned?

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