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Dictionary Override for custom incident table

nowitsvashu
Tera Guru

I have created a custom incident form and I want state of custom incident form as same as OOB incident form how can i achieve it?
Please describe in brief

nowitsvashu_0-1708170899687.png

 

3 REPLIES 3

AshishKM
Kilo Patron
Kilo Patron

Hi @nowitsvashu,

You can use the same state field in custom table ( check there are some column in incident table belong to Task table ) , same way u can add incident’s state column in your custom table.

Or , u can point state column to same filed in  Choice ( sys_choice ) table.

 

- Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Community Alums
Not applicable

Hi @nowitsvashu 

 

The easiest way is to create a custom table and extend it from the existing incident module that way a majority of the dictionary entries should be available.

 

If this isn’t the case just copy them from the main incident.state dictionary.

 

Please mark as helpful or if it’s a resolved your issue, correct! 

Sohail Khilji
Kilo Patron

You can inherit this fields from task table you can refer to the sys_choice table and create it same as incident form.

 

 


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