Dictionary Override for custom incident table
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02-17-2024 03:55 AM
I have created a custom incident form and I want state of custom incident form as same as OOB incident form how can i achieve it?
Please describe in brief
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02-17-2024 04:08 AM
Hi @nowitsvashu,
You can use the same state field in custom table ( check there are some column in incident table belong to Task table ) , same way u can add incident’s state column in your custom table.
Or , u can point state column to same filed in Choice ( sys_choice ) table.
- Thanks,
AshishKM
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02-17-2024 04:26 AM
Hi @nowitsvashu
The easiest way is to create a custom table and extend it from the existing incident module that way a majority of the dictionary entries should be available.
If this isn’t the case just copy them from the main incident.state dictionary.
Please mark as helpful or if it’s a resolved your issue, correct!
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02-17-2024 04:30 AM
You can inherit this fields from task table you can refer to the sys_choice table and create it same as incident form.
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