Dictionary Override
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01-31-2024 01:42 AM
Hi All,
I have a requirement- 'On the incident form, users should only be able to select active locations, however, they should be able to change the filter to all locations if they need to actually select an inactive location.'
I have configure the dictionary override on incident table for Location field and added the reference qualifier as 'active=true'; Even though users are able to see the all the locations including the inactive locations as well.
Also, they should have an option to change the filter to select the inactive locations if they need. How can we fulfill the requirement?
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01-31-2024 02:51 AM - edited 01-31-2024 02:53 AM
Hello Rooma1,
Please try this
javascript: active=true
Please mark my reply helpful if I have answer you
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01-31-2024 02:57 AM
Hi @Rooma1
javascript:active=true;
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-31-2024 03:11 AM - edited 01-31-2024 03:16 AM
I tried using the below code in the reference qual but it isn't working.
Javascript:u_active=true;
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01-31-2024 03:16 AM
Hi @Rooma1
I take my words back and i saw and agree with @Priyanka_786 location table dont have any ACTIVE field so this will not work..
Thanks @Priyanka_786
Now question come, what do you mean by inactive location and how you say X location is active and other is non active.,
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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