Dictionary Override

Rooma1
Tera Contributor

Hi All,

 

I have a requirement- 'On the incident form, users should only be able to select active locations, however, they should be able to change the filter to all locations if they need to actually select an inactive location.'

 

I have configure the dictionary override on incident table for Location field and added the reference qualifier as 'active=true'; Even though users are able to see the all the locations including the inactive locations as well.

 

Also, they should have an option to change the filter to select the inactive locations if they need. How can we fulfill the requirement?

 

15 REPLIES 15

Jagadish Sanadi
Kilo Sage

Hello Rooma1, 

 

Please try this

 

javascript: active=true

 

 

Please mark my reply helpful if I have answer you

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Rooma1 

 

javascript:active=true;
   

 

LearnNGrowAtul_0-1706698671154.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi @Dr Atul G- LNG 

 

I tried using the below code in the reference qual but it isn't working.

Javascript:u_active=true;

Hi @Rooma1 

 

I take my words back and i saw and agree with @Priyanka_786  location table dont have any ACTIVE field so this will not work.. 

 

Thanks @Priyanka_786 

 

Now question come, what do you mean by inactive location and how you say X location is active and other is non active.,

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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