Difference between Reports and Performance Analytics (PA) in ServiceNow
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3 hours ago
Difference between Reports and Performance Analytics (PA) in ServiceNow
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56m ago
Hi @dp5438539
Worth reading
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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46m ago
Performance Analytics (now being migrated to platform analytics) give you ability to group reports, widget, interactive filters in a single view. Platform analytics is used for complex reporting requirements which cannot be fulfilled through reports by creating indicator, breakdowns, formula indicators.
In PA data is fetched through jobs which run on specified intervals.
Reports on the other hand are simply pulled from tables and are shown in different formats.
These are used for simpler requirements which do not need formula calculations. Reports can be added to dashboards as well.
SN is moving towards platform analytics now.
Please mark the answer correct/helpful accordingly.
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46m ago
Refer below links
As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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32m ago
Hi @dp5438539 ,
Report functionality is about showing data in current state or by fixed timestamps pr. day, week or month. Performance analytics is all about data over time. Performance analytics takes snapshot of data instead of relying on fixed timestamps or current state together with possibility of calculation for report statistics.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
