Direct integration to ServiceNow for capturing logs
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10-07-2024 12:04 AM
Hello all i want to know is it possible to gather logs from 3rd party system from their rest api into ServiceNow

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10-07-2024 12:24 AM
Hi,
Normally logs may not be accessible to ServiceNow.
Before going further, please clarify what is the requirement to gather logs? if the purpose is to create incident based on error message, then I recommend either use Event Management to process the logs or create a script within the server which read log regularly and create incident using ServiceNow table api
Palani
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10-07-2024 01:34 AM
so the ask - is it possible to have direct integration to servicenow that can detect anomalies from HLA plugin and create incident (from events).Currently we use MID Servers to stream in log in servicenow