Direct integration to ServiceNow for capturing logs

Prateek1
Tera Contributor

Hello all i want to know is it possible to gather logs from 3rd party system from their rest api into ServiceNow 

2 REPLIES 2

palanikumar
Mega Sage

Hi,

Normally logs may not be accessible to ServiceNow. 

Before going further, please clarify what is the requirement to gather logs? if the purpose is to create incident based on error message, then I recommend either use Event Management to process the logs or create a script within the server which read log regularly and create incident using ServiceNow table api

Thank you,
Palani

so the ask - is it possible to have direct integration to servicenow that can detect anomalies from HLA plugin and create incident (from events).Currently we use MID Servers to stream in log in servicenow