Direct message to users in slack

Sharath807
Tera Contributor

‎05-10-2023 11:09 PM

Hi all . After api integrating servicenow with slack... It is possible to send messages in channels in slack...Is it possible to send direct message to users in slack?

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Community Alums
Not applicable

‎05-10-2023 11:21 PM

Hi @Sharath807 ,

 Yes, that's possible!!

Please follow the steps mentioned in the KB:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0860392

 

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Sharath807
Tera Contributor

‎05-10-2023 11:29 PM

@Community Alums without webhook url...Iam testing it in postman tool. After we give proper bearer token, In body json  format 'channel id' and 'text' in the  body  and if click send in postman ...The given text will be send as message in channel in slack...Like that is possible with users id?...to send direct message to user.

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