Disable alert "Changes you made may not be saved." for particular catalog form on Service Portal

[Community Alums]

Hello Developers,

We have requirement for Service Portal catalog form. We need to redirect from one form to another form without knowing the end user. If end user selects any particular value then form will redirect to another form but we are getting alert box -
"Changes you made may not be saved".  Thing is if they click on cancel, they will not redirect to another form and we want to prevent this case.                                                                                                                           

Is there anyway to disable this alert for particluar catalog form only.

Thanking you.

Regards,

Akshay

[hammad ul aziz2 · Accepted solution]

correct! so we cant say that it comes from browser level. 

although before redirecting we can use this code to avoid that popup.

top.window.onbeforeunload = null;

[Ankur Bawiskar]

I had this similar question in past to change that message.

Also I could find that such type of message do come using chrome. I haven't tried with other browser

for reference:

https://www.reddit.com/r/vivaldibrowser/comments/f3hvpv/leave_site_changes_you_made_may_not_be_saved...

https://support.google.com/chrome/thread/8565697?hl=en

Regards
Ankur

[Community Alums]

Hello Hammad,

Thank you so much. It's working. 

Regards,

Akshay

[hammad ul aziz2]

I am gald its working. Happy coding

thanks 

hammad

[Hardik Panchal]

Hello @hammad@hammad ul aziz 

Can you help this as I have the same problem of an alert appearing on my onSubmit client script.

I tried your code but it didn't work, can you help please?

function onSubmit() {
	//Type appropriate comment here, and begin script below
	var num = g_form.getValue("number");
	if(num) {
		//g_form.submit();
		top.window.onbeforeunload = null;
		top.window.setTimeout(redirectUrl,1000);
	}
	function redirectUrl() {
		top.window.location = "https://digitalenergydev.service-now.com/sn_customerservice_l3_case_type.do?sysparm_query=number=" + num;
	}
}