Disable Attachment Encryption on Portal

[corjack]

Does anyone know how to disable the attachment encryption on the service portal for Paris?  Thanks!

[Johan9]

Hi Tyler, 

Thank you very much. 

I did find another work around. In the 'Header Menu' widget I created a new Angular provider with the type of 'Service' with the script as follows:

window.g_has_encryption_context = false;

That fixed it for me. 

[Ashley]

Great information, thanks for sharing

Kind Regards

Ashley

[Riya Verma]

Hi @corjack ,

Hope you are doing great.

To disable attachments follwo below steps :

1) open the record(incident , change etc)

2) Right click on header then on configure-> Dictionary

3) Open the record with column name as blank.

4) Click on Advanced view related list.

5) In attribute field add one more attribute as no_attachment.