Disable @ mention on worknotes/additional comments for custom table
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ā04-25-2025 02:24 AM
Is there a way we can disable mentioning of users on one particular custom table. We need to disable mentioning of users using @ on worknotes/additional comments of a particular custom table.
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ā04-25-2025 02:32 AM
Yes, there is no OOTB way to do this. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0722431
Check workarounds mentioned here
Can we stop @mention functionality from custom table?
How to Disable Activity Stream Mentions in Helsinki
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā04-27-2025 07:47 PM
Hope you are doing good.
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If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā05-04-2025 08:25 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader