Disable @ mention on worknotes/additional comments for custom table

Swapnil Srivas1
Tera Contributor

Is there a way we can disable mentioning of users on one particular custom table. We need to disable mentioning of users using @ on worknotes/additional comments of a particular custom table.

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Swapnil Srivas1 

Yes, there is no OOTB way to do this. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0722431 

Check workarounds mentioned here

Can we stop @mention functionality from custom table? 

How to Disable Activity Stream Mentions in Helsinki 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Swapnil Srivas1 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Swapnil Srivas1 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader