Disable message forwarding

New user1212
Tera Contributor

‎08-21-2023 04:43 AM

Hi,
how can i disable message forwarding from one mailbox to another?
I don't see any business rules, what's the best way to look for it?
For example, now an e-mail coming to TechCentral  is immediately redirected to Payment box and I would like to disable it. How best?

Newuser1212_0-1692618166038.png

 

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PatrickTurn
Kilo Contributor

‎08-21-2023 04:47 AM

Hy there i can see your post and i must say

 

Here's how you can disable message forwarding:

  1. Access Mailbox Settings: Log in to the email platform or client associated with the mailbox you want to modify.

  2. Check Rules or Filters: Look for rules, filters, or forwarding settings that might be configured for the mailbox. These settings are often used to automate actions like forwarding emails to another address.

  3. Disable Forwarding Rule: If you find a forwarding rule that's causing the emails to be redirected, disable or delete it. This might involve clicking on the rule and selecting an option to turn it off or remove it.

  4. Check Inbox Rules: Depending on the email system, these rules might be called "Inbox Rules," "Filters," "Rules," or something similar. Look for any rules that involve forwarding and review their configurations.

Thanks and regards

PatrickTurn

MyAARPMedicare
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