Disable "i" button for reference fields in service portal forms.
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10-02-2018 09:48 PM
Hello All,
We have a requirement to disable "i" button beside the field for reference fields.
We are able to disable it in native ui. However, we are not able to disable on service portal forms.
Thanks,
Naresh

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10-02-2018 10:33 PM
Hi,
Please go through the below link
https://community.servicenow.com/community?id=community_question&sys_id=9b652348db7513807b337a9e0f9619a8
Mark correct or helpful if it is so.
Regards,
Chandra Prakash

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10-03-2018 09:51 PM
Hi,
You can add some css to your page to get this done, you can place this in Portal or Page or Widget
place the below code in your css section of widget or page or portal
.add-on > button.lookup {
display:none;
}
.field-has-reference .reference {
display: block;
}
THANKS,
SATHEESH

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08-17-2021 08:22 AM
.add-on > button.lookup {
display:none;
}