Hi @Ashwin perumal
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0552233
Administrators can disable the Response Time Indicator clock icon by setting the glide.ui.response_time system property to false.
- Navigate to System Properties > All Properties.
- Search for glide.ui.response_time.
- Update the Value to false.
- Save the record.
https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/use/common-ui-elements/conc...
https://www.servicenow.com/community/developer-forum/employee-center-pro-disable-performance-details...
Service Portal->Widgets->Performance Indicator
Yes able to restrict it via roles assigned.
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Dr. Atul G. - Learn N Grow Together
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