Disable Response Time Indicator

[Ashwin perumal]

Hello All,

Can anyone pls help me to disable the response time indicator in Employee Center Portal. I was checking through system properties but couldn't get any on it.

Thanks in advance!!!.

[Dr Atul G- LNG]

Hi @Ashwin perumal  

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0552233

Administrators can disable the Response Time Indicator clock icon by setting the glide.ui.response_time system property to false.

1. Navigate to System Properties > All Properties.
2. Search for glide.ui.response_time.
3. Update the Value to false.
4. Save the record.

https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/use/common-ui-elements/conc...

https://www.servicenow.com/community/developer-forum/employee-center-pro-disable-performance-details...

Service Portal->Widgets->Performance Indicator
Yes able to restrict it via roles assigned.

[BiancaKerchhoff]

Hi 

This response time icon on the portal is called Performance Indicator widget.

What I done was to comment out the HTML and now it is no longer visible on the portal: