Disable submit button in in catalogue Item

[sonalpriyanka95]

Customer has an requirement where need to create an single point form which has an dropdown list which redirects to different record producers , however we need to remove/hide the submit button for this catalogue item, please suggest

[Dr Atul G- LNG · Accepted solution]

Hi @sonalpriyanka95 

What do you mean by 'based on the dropdown'? Do you mean that if the dropdown value is 'Incident', the record is created as an Incident? If that's the case, then it's not recommended. ServiceNow provides different record producers for different purposes. It would be better if you could share more details with a screenshot or explain exactly what you're trying to achieve

[Dr Atul G- LNG · Accepted solution]

Hi @sonalpriyanka95 

What do you mean by 'based on the dropdown'? Do you mean that if the dropdown value is 'Incident', the record is created as an Incident? If that's the case, then it's not recommended. ServiceNow provides different record producers for different purposes. It would be better if you could share more details with a screenshot or explain exactly what you're trying to achieve

[sonalpriyanka95]

Hi @Dr Atul G- LNG 

The requirement is currently to disable or hide the submit button in catalog , could you please help me out

[Dr Atul G- LNG]

Hi @sonalpriyanka95 Is the issue still open?
Could you please share any screenshots to help us understand it better?

[sonalpriyanka95]

I got the solutions , it can be achieved by making changes in list layout for particular item , for column 

No order now TRUE   Use cart layout
False

 However , thanks for your support