disable the Uniqueness of this field using BR

Madhusagar Pal1 · ‎12-06-2023

Hi All,

I have custom field "u_service_id". This is set as "Unique" on the Dictionary Entry and is causing issues.
So i need to disable the Uniqueness of this field using the BR.

Please let me know how to achive this using BR

Thanks

Dr Atul G- LNG · ‎12-06-2023

Hi @Madhusagar Pal1

What exact issue you are facing? If it is make unique , it has some reasons.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Madhusagar Pal1 · ‎12-06-2023

Hi Atul,

Thanks for quick response, we have UI action when click on it needs to redirect service builder but it is not working, in log because of u_service_id uniqueness.

Dr Atul G- LNG · ‎12-06-2023

Hi @Madhusagar Pal1

https://www.servicenow.com/community/developer-forum/unique-key-issue-on-business-rule/m-p/1555657

https://www.servicenow.com/community/itsm-forum/question-on-business-service-name-uniqueness/m-p/773...

@Sanjiv Meher need expert advice.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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