Hi gurus,Wondering if better than making the security of the API we dont use on ACL, it should not be better to deactivate them, for example we have more than 200 active Scripted Rest API. Should we not deactivate them?How to guess the ones usefull f...
Hello, I am having an issue with JAWS commentary on grayed out navigation arrows in Portal. The arrows that need commentary changed are shown belowThis is a description of the issue:I was wondering if and how this commentary could be changed, as I gu...
Hi All, When we use Scheduled Email reports to send reports in an email to the users, sends the email with attachments.(pdf, csv, etc) Is it possible to remove the attachments feature in the Scheduled reports. How do I achieve this? The idea is, sch...
i am using a mid server script that pulls a file and attaches it to another object via the attachment api. But when i ran it i get OOM on heap space in the mid server. The file is around 1.5GB.The wrapper.java.memory is 4096 = 4GB, and also the inst...
Hi Team, I have a requirement to send an email notification when a new attachment is added to an Incident, but only for incidents assigned to the Network assignment group. The email must include only the newly added attachment.Previously attached / o...
What are three ServiceNow table creation methods? (Choose three.) A. Using legacy WorkflowsB. Upload and turn a spreadsheet into a custom table C. Using Flow DesignerD. Use the Now Experience Table CreatorE. Extend a table F. Create a custom table
Hello everyone,I am currently building a report on the HR Service Assignment Group (database view) to identify which assignment group is managing each HR service.However, I am seeing what appear to be duplicate rows in the report. After reviewing the...
Issue Statement: Outside a VDI, a ServiceNow error message containing an IP address usually indicates that the IP address of the machine (home network, public Wi-Fi) is not whitelisted in the instance's IP Address Access Control list or is being bloc...
Issue: When we are exporting data (which having specific special character - sample are given below) using Microsoft Viewer like Excel/CSV, the specific special character is getting distorted.As a result , Client is getting data mismatch between expo...
Hi, How to map the state field from an Incident to an issue in JIRA using the JIRA spoke. Regards,AB
how to redirect user to a different page and close it automatically using a server side script inside a UI Action:how can i adjust this script so that it wil redirect to the new window but it will be closed automatically if (result.status === 'succes...
Hi All, We are planning to implement a two-way email integration between two ServiceNow instances (Instance A and Instance B) using Inbound Email Actions and Outbound Email Notifications. Business Requirement:In Instance A:When an Incident is assigne...
Hi Team, How to add watch list members as recipients for SLA notifications (task_sla)QuestionWe have an email notification built on the task_sla table (SLA 50% breach).Currently, the notification is sent to:Assigned to user (working), i.e, Task.Assig...
I'm trying to pass the catalog variable value to Jira from ServiceNow in flow designer using custom action, I see the status code 200 but I don't see the record created. The issue will be coming when I pass some text value & multiple fields in Summar...
Hello Community,We have a requirement related to AI data governance for NowAssist and Virtual Agent.We need to ensure that privileged data is not used to train:NowAssistVirtual AgentAny other AI/GenAI capabilities within ServiceNowThis is required to...
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