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Setting up BCM module in another lower instance.
Hi All, we have already set up BCM module on our dev instance. But now we want to set it up on another lower instance from scratch. As I am new to BCM module, what are the things I should take care while setting up the module. (like while installing ...
How to show hierarchy/hierarchical structure from a table?
Suppose I have created a custom field called 'Component with Issue'. In this field, I want to show the hierarchy of the product models to appear such that the end user can drill down to the actual component in which the issue is present. What is the ...
How can I make the AI search look for the Affected Product linked to KB Article.
Hi all, Is it possible to let AI search look into or search for Affected Products linked to KB article. We don't want to have a custom field created on kb_knowledge to store all the Affected CI's . The Affected Products linked to KB article are not ...
error using Create User in Active Directory v2 spoke
I am able to use many of the other actions within the scope without issue. But, when attempting to use Create User, I consistently get this error: "Action Status": { "code": 1, "message": "Error: Access is denied (Process Automatio...
Trigger surveys based on requirements
Hi All, How to Trigger surveys based on requirements given in the catalog? Thanks & Regards,
Transform Map: How to display a custom error when a coalesce field is empty?
Hi everyone,I’m working on a Transform Map where one of the fields is set as coalesce.I would like to show a custom error message in import_log when this coalesce field is empty in the source data.I tried adding this check in the onBefore script: if ...
Getting server error in Oauth Apis
I have created a Oauth profile and I am trying to hit from postman , when I kept the username , password , Clientid , clientsecret in the body I am getting the access token in request body But when I tried it keeping Authoization as Oauth 2.0 and pro...
Notify if an incident is high priority and unassigned for 2 hour when it is not assigned to any grou
Hi,I tried, but the email is not triggering. I am using after business rule with insert update (function executeRule(current, previous /*null when async*/) { // Notify if an incident is high priority and unassigned for 2 hour when it is not assi...
My Task page shows oldest tickets first - Activity confirguration change not working
Hi,In the My Tasks page, the tickets are currently getting sorted with the oldest records appearing first. The requirement is to display the latest (newest) tickets at the top. I checked the Activity Configurations (sn_ex_sp_activity_configuration) a...
Reopen a closed Risk Event
Hi, Since recent upgrade a new functionality has been introduced for the Risk events: Reopening closed REs. How can I enable it on my instance? I have added to a testing user a required role and tested a closed record, however there is not button vi...
Resolved! AI Search results (widget) not showing on record producer
Hello, I want to test & demonstrate the efficiency of AI Search compared to Contextual search. I' m with Xanadu.Created a very simple record producer with only a short description and linked it to a contextual Search. No problem, search results are ...
SSO e-signature - X-frame options to deny - workaround
Hi team, we are trying to set up the SSO E-signature for approval but we are facing this error: "Refused to display Refused to display https://login.microsoftonline.com/ in a frame because it set to deny. Since this is a Microsoft thing we are not a...
Resolved! List of icons (Mobile App)
Is there a list of all icons and codes for the mobile app. For example for the applet icons? THXMark
Creating Custom Interactive Filter on Demand Table for a List Field
Can anyone help with creating a custom interactive filter on the collaborators field on the dmn_demand table. Looked up some articles on the community but cant find how to do it. The field itself is a list field which points to user (and can contain ...
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