Cannot find UX Macrocomponent in UI Builder
Hey Experts, I have this page which redirects all my business stakeholders to a certain page. I want to configure this page but unable to find it in the UI builder. Please guide. Thank you!
Forum Posts
Scripting Issue: SCTask Flow Email is not generating a complete description
I created a script for a multirow variable set. For each row in the request, it should populate in the description of the task and the system generated email should display the complete description of the task. However, say the user request two rows:...
On change Scripting Help
I have 2 variable that influences another variable. Lets call the first variable tomato. Tomato is a yes or no variable type and is set to mandatory and defaulted to none when the catalog request form loads. The second variable, let's call it bread, ...
Copy Attachments Child to Parent Security Incident and vice versa to ensure synced attachments
Copy Attachments Child to Parent Security Incident and vice versa to ensure synced attachments Dear ServiceNow Community Colleagues, Please can I request help/guidance with the following use case requirement: What is the best configuration I can use ...
How do I provide Universal task visibility to manager when task is assigned to his team.
Hello, I am new to Universal Task application. How do I provide visibility access of universal task to a manager when if any task not assigned to him but to his team? Currently manager can only see universal task if task is assigned to himself. Mana...
Resolved! Hiding sections/tab on incident form under certain conditions
On the incident form , there are the following sections:incidentnotesrelated records, closure informationExternalWhat I'm trying to accomplish is to hide the external tab when the form loads , and it should only be shown when the 'Escalated To' filed...
Schedule a report to run in specific days of the year.
Hello:I have a report that should be run on specific days of the year, namely, the first day of January, April, July, October. I need help with developing the script that I could add to the Conditional setting in the report. Many thanks in advance f...
iManage create workspace spoke
When we create a workspace on iManage, there is a field called 'Template' which has to be filled.But in the spoke, that field is not there.Is there anyone who worked on the this?
Dynamically retrieving the approver user in ATF and impersonating them
Hello community — I'm facing an issue with ATF impersonation and hope someone can point out what I might be missing.Environment & contextI have an ATF test where:Step 36 is a Record Query that successfully returns a sysapproval_approver record (I can...
Edit fields on a closed incident - advices and best practices ?
Hello,In our organization, when an incident is resolved, it will automatically move to "Closed" after 10 days.One of the requests we've received is to be able to modify certain fields once the incident is closed, as it may have been incorrectly class...
Missing link: Convert UI policy to data policy
The link "Convert this to data policy" is not showing up for me in the UI policy formRun scripts is unchecked Global checkbox is checkedUI policy actions are all set to leave alone Please send tips! Thank you
Is there any OOB report to measure successful incident deflection with contextual search enabled?
Is there any OOB report to measure successful incident deflection with contextual search enabled?
ATF test error: Field not editable.
I've created a test case, which is running perfectly in DEV, but it's giving error in UAT. Below is my test and all the steps involved. If I run the test it completes successfully in DEV instance, but gives error in UAT instance. Below is the test re...
Generate Report for Incidents handled or touched by your team even after reassignment in ServiceNow
hello All , We are looking for a way to report on how many tickets RITM, INC did pass through our service desk. Any suggestion or solution will be realy helpful
App Engine Studio can't create app
Hi,I am brand new to this and so is my PDI. Haven't found any helpful information on this, even the error message is widely discussed.Whenever I try to create an app in App Engine Studio I get the following error: Unable to create this application....
