Disabled Application Modules Visible

[sunil_m_l10]

If modules are marked as favourite and even those modules are disabled , then also visible in navigator.
Please suggest why it is happening and is there any way to tackle this.

Thanks,

Sunil

[Yashsvi]

Hi @sunil_m_l10,

please check below links:

https://www.servicenow.com/community/service-management-forum/how-can-i-hide-or-remove-applications-...

Thank you, please make helpful if you accept the solution. 

[sunil_m_l10]

@Yashsvi  

If that module is already marked favourite before making it inactive then it is visibile. 

[SN_Learn]

Hi @sunil_m_l10 ,

You can add 'admin' role to that module so that end users won't be able to access it.

If they have added it in their favourite, they won't be able access due to not having admin role.