Disabled priority values are not showing in reports

Muffin
Tera Contributor

‎03-13-2024 12:31 AM

Hi All,

 

We had disabled our old custom priorities like P1, P2,.. when I try to generate a report on old incidents the priority value is showing empty. Please assist.

 

Thanks in advance! 

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5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Muffin

‎03-13-2024 02:44 AM

Hi @Muffin 

 

I tried same and it is expected

 

AGLearnNGrow_0-1710323031043.png

 

 

I active = false P1 and it will not available for search now.  as we hide this in choice list. 

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