Discovery Error need to know why

Joshua Comeau
Kilo Sage

‎08-09-2023 08:46 AM

Why we are getting the below error on some devices in Discovery? 


- MID Server mid.server.MIDPROD02 is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value: null}]


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2 REPLIES 2

Arun_S1
Tera Guru
Tera Guru

‎08-09-2023 09:39 AM

@Joshua Comeau Looks like the MID server is unable to perform NMAP from the respective MID server, please see the product documentation below to install NMAP

 

https://docs.servicenow.com/en-US/bundle/utah-servicenow-platform/page/product/mid-server/task/insta... 

 

Please mark the appropriate response as correct answer and helpful.

Thanks!!

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SwarnadeepNandy
Mega Sage

‎08-09-2023 10:10 AM

Hi Joshua,

I feel this is something related to connectivity.

NMAP is credential less port scanning protocol and based on the ports response it identifies what kind of device it is.

I think it is trying to scan the device using NMAP as MID server doesn't have access to any credentials.

I would recommend, try reinstalling the MID server, or check for the right set of permissions on the machine where the MID server is installed.

 

Kind Regards,

Swarnadeep Nandy