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03-24-2023 08:20 AM
Dear,
I would like to display a list of articles whereby an image is being displayed that is in the body text/on the article. This is to generate a list of news articles.
I was wondering if this is possible via the Simple list widget? I tried with the below screenshot settings.. but somehow the first image that is in the kb body wont be displayed. Anyone have suggestions?
Thank you for reaction.
Solved! Go to Solution.
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03-25-2023 04:43 AM
Hi @Alexander17 ,
The Simple List widget only displays fields that are defined in the table and cannot display images that are embedded in the body of a KB article. One solution could be to create a new field in the table to store the image URL and then update the KB articles to include the image URL in that field.
To do this, you can follow these steps:
Create a new field in the table where your KB articles are stored (e.g. Knowledge > Knowledge > Knowledge > Fields) and set the type to 'URL'.
Open each KB article that you want to display an image for and add the URL of the image to the new field you just created.
Update your Simple List widget to include the new field in the 'Fields to Display' list.
Save the widget and preview the results.
This should allow you to display the image that is embedded in the KB article within the Simple List widget.
If my response was helpful in resolving the issue, please consider accepting it as a solution by clicking on the ✅Accept solution button and giving it a thumbs up 👍. This will benefit others who may have a similar question in the future.
Thank you!
Ratnakar
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03-25-2023 04:43 AM
Hi @Alexander17 ,
The Simple List widget only displays fields that are defined in the table and cannot display images that are embedded in the body of a KB article. One solution could be to create a new field in the table to store the image URL and then update the KB articles to include the image URL in that field.
To do this, you can follow these steps:
Create a new field in the table where your KB articles are stored (e.g. Knowledge > Knowledge > Knowledge > Fields) and set the type to 'URL'.
Open each KB article that you want to display an image for and add the URL of the image to the new field you just created.
Update your Simple List widget to include the new field in the 'Fields to Display' list.
Save the widget and preview the results.
This should allow you to display the image that is embedded in the KB article within the Simple List widget.
If my response was helpful in resolving the issue, please consider accepting it as a solution by clicking on the ✅Accept solution button and giving it a thumbs up 👍. This will benefit others who may have a similar question in the future.
Thank you!
Ratnakar
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03-27-2023 07:03 AM
Hi Ratnakar, thank you. The URL field do the trick.
Do you maybe know something about what the List page is for knowledge on this simple list widget?