Display attributes for list collector Variable

Kamali Selvaras
Tera Contributor

Hi, 

 

I have a catalog Item List collector Variable referenced to sys_user.

Is there easy way to Display the name and email in Service portal when users are selecting?

right now, it shows only name, and user's get confused when there is multiple same names.

 

KamaliSelvaras_1-1760532031664.png

 

2 ACCEPTED SOLUTIONS

Nawal Singh
Tera Guru

Hi @Kamali Selvaras ,

Please refer below link-

https://www.servicenow.com/community/itsm-forum/list-collector-to-show-email-address-along-with-name...

 

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh

View solution in original post

@Kamali Selvaras 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Kamali Selvaras 

yes you can add this in variable attributes and it will start showing Name and Email when user types in

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=email,ref_ac_columns_search=true,ref_ac_order_by=name

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Kamali Selvaras 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Nawal Singh
Tera Guru

Hi @Kamali Selvaras ,

Please refer below link-

https://www.servicenow.com/community/itsm-forum/list-collector-to-show-email-address-along-with-name...

 

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh