Display banner on Incident form based on user record flag

[Sandy7]

Hello,

I want to display a banner / message on the incident form based on criteria on the user record ...

on the user record I have a checkbox called "sensitive_employee". 

On the incident form, we have "caller_id" field which is references the user record. 

So if the user selected in the caller_id field has the the "sensitive_employee" checkbox selected, I want to display a message on the form. 

Can anyone help with this on change client script?

Thanks

[Anil Lande · Accepted solution]

Hi,

Please check below client script logics for similar use case:

https://www.servicenow.com/community/developer-forum/vip-alert-client-script/m-p/2209983

use your field name instead of VIP

Thanks,

Anil Lande

[Sandy7]

Wow, that is super helpful and solve my issue! thanks