Display multiple records with Look up utility in Designer

Abhijit Das7
Tera Expert

Hi Everyone,

 

I am working on Virtual Agent Designer. I am using Lookup utility in my flow. But it is returning only one record, I want to return multiple records if condition matches. Can anyone help me? How to get this requirement with scripting in lookup utility and displaying multiple records ?

 

Thanks in advance 

7 REPLIES 7

@Abhijit Das7 

as I mentioned you can run loop and store the selected record sysIds in a global VA variable and once the loop ends you can use that global variable to query and show the html tabular structure

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

Can you please provide any example for this? I am not exactly getting what you mean ?

 

Thanks in advance

 

@Abhijit Das7 

unless you create a prototype or you start you won't be able to link the dots.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader