Display name versus Active Directory

[Carl Murray]

Please let me know if I just missed a setting, but this is super annoying.

We have individuals in our company whose legal name, which we use in Active Directory will be like:

Alejandro Marshall Smith

But then the display name will be setup per their preference to:

Alex Marshall

However, the comments and other fields in ServiceNow will use the full name, while other areas will use display name.

Any way to make it ALL display name?

Thanks,

Carl

[Mark Stanger]

Probably time to contact SN support then.  Sounds like a bug.