Display report in mobile app with data from a database view

Elena Pomana
Tera Guru

‎02-06-2023 12:22 AM - edited ‎02-06-2023 12:24 AM

Hello,

 

I have a report that is created from a database view (3 tables involved: Approver, Contract, Cost center). In backend in works perfectly but I need to make it work for mobile app as well.

I managed to create it, display it in mobile app under another report.

I think there are some limitations in the mobile app, and the report is displayed but once clicked on any data, it can’t access the list of the selected query or I didn't know how to do it:

ElenaPomana_0-1675671717139.png

In this situation the user can only see that there are 32 requested approvals.

 

Is there any way to do it or is it indeed a mobile app limitation?

 

Thank you,

Elena

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Justinn
Tera Contributor

‎07-12-2023 11:20 AM

Hi Elena,

I think you're just missing some configurations for this. You'll need to create a function that will contain the list screen and add it to the "Chart header function instances" of your existing chart screen.

You can follow the steps here: https://docs.servicenow.com/bundle/utah-mobile/page/administer/tablet-mobile-ui/concept/nav-chart-to...


Regards,
Justinn

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