How to get the approver details once who approved the request in Flow designer.

pavi12
Tera Contributor

 

Hi,

 

We have a requirement to display approver details in an sc_req_item report. However, when using a database view to join approval data, we are unable to retrieve catalog variables. Since the business expects approver details, catalog variables, and all related information in a single report, this approach does not fully meet the requirement.

Could you please advise on the best approach to include all these details in one report?

 

Thanks,

Pavithra.

3 REPLIES 3

SumanthDosapati
Mega Sage

@pavi12 

Database view works.

Create a database view as in below screenshot

SumanthDosapati_0-1768572954195.png

 

Don't click on Try It as the tables are huge.

Navigate to 'u_ritm_with_variables.FILTER' from left navigator

Apply filter as in below screenshot and then bring the columns as shown in below screenshot.

SumanthDosapati_1-1768573116745.png

Group by number if required.

Apply filters in database view to shortdown the list.

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

 

 

 

Ankur Bawiskar
Tera Patron

@pavi12 

check this how the join happens in database view

reference: Showing RITM variable, in the list view of a report that is referencing sysapproval_approver table 

AnkurBawiskar_0-1768573952261.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks for reply. @Ankur Bawiskar Okay Got it. How to fetch the catalog variable for the particular requested item?

pavi12_0-1768574871714.png

I want report like this.