- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2023 08:23 PM - edited 02-19-2023 08:29 PM
Hello.
I want to display the report set in the service portal (XXXX.service-now.com/csm) only for specific users.
How can I do that?
It didn't work even if I specified a user in the sharing settings of the report.
※Not visible to external users
<What I want to do>
Report A: Visible to External and Internal Users
Report B: Show internal users only
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2023 08:41 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2023 08:41 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2023 09:10 PM
Thank you.
After granting the role of "report admin" to the external user, Report A could be viewed.
What is the reason for this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2023 09:13 PM
The external users won't have access to the reports by OOTB @Yuki21
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2023 06:43 PM
Thank you.
I've tried looking for a way for external users to see the report, but it doesn't seem possible.
