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How to get column metadata through rest api?

Hi,In our application, we are using this url to get the metadata of columns in each table: https://{Instance}.service-now.com/{Table}.do?SCHEMAIt's kind of weird that this url is not documented anywhere.Is it still valid? Can we still trust the data ...

jerryt by Tera Contributor
  • 11225 Views
  • 4 replies
  • 2 helpfuls

Resolved! How to hide a specific css class in form view

Hi folks,I have an embedded list in a form layout, in the list there is a '+' sign on the new row which is an indicator to the users that they can insert a new row, however, some of our clients consider this '+' sign is kind of confusing as they cann...

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georgechen by Kilo Guru
  • 10347 Views
  • 15 replies
  • 6 helpfuls

Resolved! Remove element from an array

HiI'm trying to remove 1 element from an array, but I'm a little stuck on how to do it.I have a watch list where the callers manager gets added it to, so, if the callers manager changes, I need to remove the old callers manager from it.I've got far:u...

Resolved! How to copy an Incident

On clicking copy incident button some of the fields which I script should be copied to the new incident form and it should not submit. I should have the flexibility to fill-in few more fields and submit it manually. Currently I can find scripts which...

prem_vikas_k by Giga Contributor
  • 2842 Views
  • 2 replies
  • 0 helpfuls

Resolved! Trying to apply project template in UI action

I am trying to use a UI action (button) to apply a project template to an existing (blank) project.   I created a reference field "u_project_template" on the project form that allows the user to select the appropriate template from the Project Templa...

Resolved! Accessing SP widget directives from a catalog client script

I'll start by stating my underlying goal.   I want to be able to have a catalog client script modify some attributes (value and style.display) of an element that is defined inside an SP widget.   I understand that the Service Portal presents more of ...

timhorn by Kilo Expert
  • 4912 Views
  • 7 replies
  • 2 helpfuls

Resolved! OAuth 2.0 with authorization code not working?

Hello all, I am running into issues when trying to set up an OAuth 2.0 connection with an authorization code. I have created the application registry and profiles etc. But when I try to get a token it breaks during the flow. I attached a screenshot o...

bbarber9 by Giga Expert
  • 6385 Views
  • 6 replies
  • 0 helpfuls

Scoped Application Admin Role

Hi,I am looking for a possibility of defining an 'Admin' role just for the scoped application level. What I mean is that within my scope I should be able to create tables, forms, business rules,workflows etc. but i should not be able to edit anything...

amtg by Kilo Contributor
  • 5910 Views
  • 4 replies
  • 2 helpfuls

Resolved! Receive Out of Office response in ServiceNow instance

Hi,We have a customer requirement where the customer needs Out of office autoreplies to be attached to the ticket which generates the notification.The issues is, the Out of office emails are not received in the ServiceNow instance. We tried modifying...

saumyan by Giga Contributor
  • 8179 Views
  • 9 replies
  • 1 helpfuls

What are the pros & cons of using Single Sign-on with LDAP?

Hi,  I'm brand new to ServiceNow, and have been asked to provide the pros & cons of integrating with  LDAP to provide single sign-on.   There appears to be ample documentation on HOW to implement SSO, but I have not been able to find anything about  ...

sue41 by Kilo Explorer
  • 3907 Views
  • 4 replies
  • 1 helpfuls

Resolved! Set default Homepage refresh

Is it possible to set the homepage refresh default to 5 mins for ITIL users only? Ours currently defaults to Off for all new users. Changes in the setting are captured in the home_refresh preference in sys_user_preference.  Regards,Chad

Resolved! Business Rules on Two Tables with References To Each Other

I have two tables where each has a reference to the other. I have created two Business Rules. One for table 1 that updates it's reference field in table 2. One for table 2 that updates it's reference field in table 1. This causes both Business Rules ...

Bryan13 by Tera Expert
  • 4186 Views
  • 6 replies
  • 2 helpfuls

Resolved! How can we check if an approval request email has been resent?

Hello all,I know we are able to check System Mailbox to see which emails have been sent, received, etc., but I want to see if there is a log that keeps track of resent emails. We have a user who couldn't find an approval request email so I resent it ...

gnunez by Kilo Guru
  • 3684 Views
  • 7 replies
  • 1 helpfuls