Display UI Page on State Resolved on List View.

Akanksha Rawoo1
Tera Contributor

I want to display a UI Page when user tries to change the state to 'Resolved' on List View. Once the user clicks on 'OK' Dialog button then the values that are selected in UI page form should should get updated on RITM record  along with state to "Resolved".

 

Any suggestions here?

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Akanksha Rawoo1 

you can use onCell Edit client script on state field and check the value is Resolved or not.

Why to show UI page? the javascript confirm box has OK and cancel button as well.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

We are forcing users to submit feedback form before Resolving it and the values that they select in that form should get updated on the record after submission. I am using Oncelledit client script and Script include to call the UI page. The UI page is coming up but I want to update the values to the record as well. How can I acheive that?

@Akanksha Rawoo1 

then use List Choice client side UI action and call UI page from that

Inside that UI page show the field and in UI page you can pass the selected records from UI action which you can then update

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Akanksha Rawoo1 

something similar I shared the approach sometime back. you can refer that

Need help in passing value from UI Page to UI action? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader