Display UI Page on State Resolved on List View.

[Akanksha Rawoo1]

I want to display a UI Page when user tries to change the state to 'Resolved' on List View. Once the user clicks on 'OK' Dialog button then the values that are selected in UI page form should should get updated on RITM record  along with state to "Resolved".

Any suggestions here?

[Arun_S1]

@Akanksha Rawoo1 You can create "onCellEdit" client script on the field name "state", this script will be executed when the state is changed. You can write the below script to invoke a UI Page.

if(newValue== 'resolved'){
var gdw = new GlideDialogWindow('Resolution_Page');
}

You will have to create an UI page with the required fields and write the logic to update the selected records with the data provided in the UI Page.

Please mark the appropriate response as correct answer and helpful.

Thanks!!