Displayed DateTime Field Wrong Time Zone

[gregcoogan]

I am developing a calculated field to be displayed on a page for each outage. Whenever I choose a date and time, the calculated field displays the value 5 hours off, likely an incorrect timezone. Here is an illustration of the difference:

My code looks like this:

function onBefore(current, previous) {
     //This function will be automatically called when this rule is processed.

     if (current.end.nil())
     {
   current.u_detailed_message = current.cmdb_ci.name + ': ' + current.message + ' | Begin Time: ' + current.begin + ' | End Time: Unknown';
     }
   else if (!current.end.nil())
   {
   current.u_detailed_message = current.cmdb_ci.name + ': ' + current.message + ' | Begin Time: ' + current.begin + ' | End Time: ' + current.end;
   }
}

Can anyone help correct this? It appears to be five hours off.

I have tried using code such as:

var tz = Packages.java.util.TimeZone.getTimeZone("America/Chicago");   
var time = new GlideDateTime();   
time.setTZ(tz);
time.setValue(current.begin);
time.setValue(current.end);

I used the "time.setValue(current.begin)" in the actual code where I concatenated the fields, but "undefined" displayed instead.

I am not sure which direction I should be headed. Anyone know how to deal with this?

I think I could possibly hard-code subtracting the 5 hour difference, but I don't like the idea.

[Pradeep Sharma · Accepted solution]

Hi Gregcoogan,

In the first code what you pasted just append getDisplayValue() to the date field what you are fetching. I.e

current.begin.getDisplayValue()

Corrected one is below current.u_detailed_message = current.cmdb_ci.name + ': ' + current.message + ' | Begin Time: ' + current.begin.getDisplayValue() + ' | End Time: Unknown';  

[gregcoogan]

Thank you! It worked. I don't know how I missed that!