Displaying catalog variables on sc_req_item table

Mike87
Tera Contributor

Hello, 

 

Is it possible to display catalog form variables like First Name, Last Name (Screenshot 1) as a 2 additional columns on sc_req_item table (screenshot 2)? Thank you.

 

Screenshot 1

Mike87_1-1711985519164.jpeg

 

Screenshot 2

Mike87_2-1711985553758.jpeg

 

 

Mike

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@Mike87 Please refer to this post https://www.servicenow.com/community/now-platform-articles/article-19-how-to-show-catalog-variables-... to know the steps to add variables on the Requested Items table.

 

Hope this helps.

View solution in original post

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Mike87 

 

Varibale we cant show in list view but you can create report with same. 

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Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

There are some technical tricks for this, though... why? Will this actually be applicable for the majority of your catalog items? Or is this just for 1 catalog item? And who would this benefit? Is this a legit requirement or something to say: no no, not going to do that.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Hello Mark,

 

This is just for one catalog form. We have a 1000+ forms submitted and would like to search them (just this form) for a user's data (first and last name.) Screenshot 1. The goal is to find if a form was submitted for a particular user. Is there a better way to do this?

Sandeep Rajput
Tera Patron
Tera Patron

@Mike87 Please refer to this post https://www.servicenow.com/community/now-platform-articles/article-19-how-to-show-catalog-variables-... to know the steps to add variables on the Requested Items table.

 

Hope this helps.