Hi, We have various hidden fields that become active and mandatory on certain status changes (resolved, assigned to 3rd party etc) if someone has selected the status by mistake when they switch to the correct status the fields stay mandatory and the...
How can we check logged in user's language using client script?
I am working on a change ticket form with two form buttons which are "Submit" and "Request Approval". Submit is a way of inserting the record in the table.However the ticket will only move forward when the user presses "Request Approval". I want to...
Hi All, I am new to this software and recently completed the ServiceNowAdministrator training. We have a lot of customized automation running fromlocal batch files or SQL jobs with the current ITSM software we are running(Cherwell) and I am wanting ...
I am trying to figure out how to hide some of my status items on a request item until all related tasks are closed. I reied simply hiding the options but then my Request Items would not auto close when the tasks closed.Below is my fumbling attempt: /...
I understand that to submit data from a record producer from a variable you can simply name the variable the same thing as what you're submitting. This is working fine for strings, but when I'm trying to submit data into reference field it just show...
This happens in just the Prod instance.Everything else seems to work fine except when he goes to search for a knowledge article it just loads a blank white screen in the frame instead of search results. This happens when using all forms of knowledg...
Hi - I'm attempting to set up a iCalendar invite in an email message purely within the Email Notification record (aka WITHOUT using the email template).(This is NECESSARY if you want to send 2 different meeting invites from the same table - you can ...
We have some teams that need the ability to export larger datasets, > 50,000 rows, for auditng and licensing purposes. I know that they can manually break up the exports into chunks, and export each chunk, but we're trying to come up with an easier...
I have a List report based on the Project Task Link table. In the results I am displaying the Top Project, the Project Task Link, and the Linked.Task (in this case it is Change Request). When the report produces the list of results, the link off the ...
Hi All,Did anybody ask Servicenow to restart instance node for performance issues?How long it takes?ThanksMini
I have a Record Producer with several Variables. When the RP is submitted I'm dynamically creating content based on the values of these Variables. Some of these Variables may have their visibility hidden based on the selection of other variables. If ...
4/18/14 ... I have updated my question because I misphrased it. I created an Import Set and Transform Map trying to import new rows from an excel spreadsheet to a Security Access Table. My goal is to only import new rows and not do any updates to...
I am attempting to use a script to set the value of a column using setValue(myvariable, value)So current is my table A, I query table B from which I pull column names for setting values in table C.Table A has a common field with B and C.Essentially I...
Hi, There is a user called Joe. When he switched to the new UI he is not able to open the 'New ticket' link in 'My desk' application. The link is doing nothing.When he switched to the old UI & click on 'New Ticket' he is able to access the linkThis...
