Do not show file attachments to attachment variables in the activity stream

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12-13-2023 06:06 AM
Hello
I have added a variable of type "attachment" as a required field to catalog item [sc_cat_item], because when I use the OOTB attachment option "as a required field", the attachment is not displayed in the Request information display.
Also, attachments are not copied to the RITM record when a file is attached to the attachment field that was added, so the attachment is copied to the record based on the following submission.
https://www.servicenow.com/community/developer-forum/attachment-variable-on-record-producer-not-gett...
What I am having trouble with now is that when I attach a file, there is a post in the activity stream stating that I have attached a file twice.
I do not want this post to be zero at all, but only one post. How can I go about this?