Do we need to migrate dashboards before upgrading the ServiceNow version?

[t-takumi]

Do we need to migrate dashboards before upgrading the ServiceNow version?
Also, when upgrading from Zurich to Australia, are the dashboards automatically updated?

[Huynh Loc]

Hi @t-takumi ,
Please refer to this link and use "Platform Analytics Migration Center" to migrate dashboards

https://www.youtube.com/watch?v=OA2mWEIEhuI

https://www.servicenow.com/docs/r/yokohama/now-intelligence/data-migration-perform-partial.html

https://www.servicenow.com/community/platform-analytics-forum/platform-analytics-classic-dashboard-m...

https://www.youtube.com/watch?v=9jRsHRBe4bU

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[t-takumi]

Thanks @Huynh Loc 
I already know how to migrate dashboards.
So, I want these question.
1Must we migrate dashboards before upgrading? Can we upgrade without migrating dashboards?
2When upgrading from Zurich to Australia,  the dashboards automatically updated?

[Huynh Loc]

1Must we migrate dashboards before upgrading? Can we upgrade without migrating dashboards?:
starting from Australia release
Legacy ("old") reports and dashboards are deprecated, transitioning to Platform Analytics. While existing legacy reports remain accessible and read-only, you cannot create new ones. Users are encouraged to use the Platform Analytics Migration Center to migrate legacy reports

2.When upgrading from Zurich to Australia,  the dashboards automatically updated?

Dashboards do not automatically fully migrate to the new format when upgrading from Zurich to Australia, but they remain functional. While existing dashboards stay editable in the Core UI, you must use the Platform Analytics Workspace to create new ones. Existing content remains available

[Tejas Adhalrao]

Hi @t-takumi  ,

No, you don’t have to manually migrate dashboards before upgrade ,but you should plan for it because things are changing significantly.

refer this links 

https://www.servicenow.com/community/performance-analytics-blog/important-update-on-legacy-reporting...