Do we need to migrate dashboards before upgrading the ServiceNow version?

t-takumi
Tera Contributor
Do we need to migrate dashboards before upgrading the ServiceNow version?
Also, when upgrading from Zurich to Australia, are the dashboards automatically updated?
1 REPLY 1

Huynh Loc
Mega Sage

Hi @t-takumi ,
Please refer to this link and use "Platform Analytics Migration Center" to migrate dashboards

https://www.youtube.com/watch?v=OA2mWEIEhuI

https://www.servicenow.com/docs/r/yokohama/now-intelligence/data-migration-perform-partial.html

 

https://www.servicenow.com/community/platform-analytics-forum/platform-analytics-classic-dashboard-m...

https://www.youtube.com/watch?v=9jRsHRBe4bU

If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.

 

In this video we show you how to migrate your Core UI data including existing dashboards, reports, interactive filters, and Performance Analytics widgets, to the Platform Analytics experience using Platform Analytics Migration Center. Chapters: 00:00 Introduction 00:21 Enable Next Experience ...
With the Washington release, ServiceNow introduces a migration tool to easily transfer reports, PA widgets, interactive filters, and dashboards from Core UI to Platform Analytics. 🔹 Opt-in migration available in Washington & Xanadu 🔹 Automated migration coming in Zurich 🔹 Preserve existing ...