Does a REST API can be called from a UI Action

[wakespirit]

Dear all,

I have initially a REST API Post operation to Jira Service Desk which is running on Incident record Insert operation.

That works actually correctly.

Now the question I have is does the REST APi call can be executed from a UI Action ?

regarsd

[Alikutty A]

You will need to add a flag field on the form and set it as false or No by default.

Once REST API code is executed set this flag to true or Yes whichever value suits you.

current.u_flag = 'true';  //Last line of UI action.

On your UI action add this as condition so the button is only displayed when the flag is false

current.u_flag == 'false'

This will ensure that once the button is clicked and form is refreshed, the UI action would get hidden.

Thanks

[wakespirit]

Thanks,

I still have strange issue.

Once I click on my UI Action button which send the incident to JIra, I am able to get back the created jira record Id.

Then I need to update a read only field with that Id on teh current record I was sending

for that I have run following code snipet

var rec = new GlideRecord('incident');	  rec.addQuery('sys_id','==',curid);
			rec.query();
			while (rec.next()) {
				gs.info('CAL INCIDENT NUMBER: ' + rec.number);
				rec.u_jira_key=JiraIssueKey;
				rec.update();
			}

I try to get from incident table the sys_id field corresponding to my current.sys_id but seems it does not return anything because my second gs.info log is not present in log table

Did I miss something on getting that update done correctly ?

[Chalan B L]

rec.addQuery('sys_id','==',curid);

rec.addQuery('sys_id',curid); this line compare the sys_id of incident with curid

Could you please keep a log and check what are you getting in "curid"

Mark the answer as correct and helpful if it helped ..!!

Regards,

Chalan

[wakespirit]

in log I get teh current sys id from curid

[Chalan B L]

rec.addQuery('sys_id',curid)

After adding the above line ..didn't work ??