Does LDAP Integration can store passwords in Servicenow?

albertolorenzan
Kilo Contributor

Hi,

I have a question about LDAP Integration, we are going to integrate servicenow with our LDAP Server however we need to know if servicenow LDAP Integration could store user credential like user/password. This is because we have been thinking about what happen if we have netowrk issues? If servicenow doesn't reach the LDAP Server Could we access into the servicenow instance?

We already have an agent with office365 and LDAP credentials were replicated into de server. Could servicenow replicate the credentials?

Thanks in advance

1 ACCEPTED SOLUTION

Michael Fry1
Kilo Patron

LDAP integration does not store passwords in Servicenow. It queries the AD for the credentials.


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5 REPLIES 5

tony_barratt
ServiceNow Employee
ServiceNow Employee

Hi Alberto,



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Tony