How can I view the files I have uploaded

Brian Broadhurs
Tera Contributor

I have used System Definition -> Upload Files to upload some images that I want to use in email notifications. How can I see a list of the files I have uploaded, delete the ones I no longer need, and access the URLs of the ones that I want to insert into my notifications?

Brian Broadhurst

4 REPLIES 4

CapaJC
ServiceNow Employee
ServiceNow Employee

In /demo, there is a System Diagnostics --> Customer Uploads module. The role on the module is maint by default, but you could remove the maint role and add the admin role to see it.

If your instance does not have that module (this admin-viewable method of viewing those files was only recently added, I believe), then there isn't another way to view uploaded files. The only method previously available was unfortunately not open to admin users at all.


CapaJC
ServiceNow Employee
ServiceNow Employee

That said, any "image" field will let you see the images you've uploaded (though not delete them). One example is the Image field on the Module form (sys_app_module table). Click the mag glass on that field to view available images, and use the selector to select "UPLOADS".


there is a icon field on the catalog item table... where the images stored which a user uploads in this case..

Thanks


Inactive_Use227
Kilo Contributor

You can access the customer uploads table via "instance.service-now.com/v_customer_uploads_list.do".