Does ServiceNow supports API email methods of SendGrid

Himanshu Patel
Tera Contributor

As ServiceNow does not support DKIM, for email masking, we now have a requirement to use our own SendGrid subscription to send/recieve email for ServiceNow CSM module that we are implementing. SendGrid is a cloud-based SMTP provider that allows you to send email without having to maintain email servers.

I review this article on Email API support by ServiceNow: https://docs.servicenow.com/bundle/sandiego-application-development/page/integrate/inbound-rest/concept/email-api.html#c_EmailAPI

Any guidance here is appriciated. If ServiceNow will support API email method of Sendgrid so that we can use API instead of creating account.

2 REPLIES 2

HugoFirst
Kilo Sage

Take a look at this website:
https://tray.io/connectors/sendgrid-servicenow-integrations

 

Thank you @HugoFirst . I will review and will update my response.