doing script for creating catlaog request by email inbound action script

[sainath reddy]

I have a requirement for scripting by using email inbound action I have to raise a catalog request through an emai.I'm writing this script but this is not working.Are there any complications in this code.can anyone let me know.Even though it is reflecting in system logs a created.Yet it creating under Incident table, even though I Gave table as sc_request in inbound email action.

createRequest();

function createRequest() {

             sys_email.target_table = 'sc_request';

             var short_description = email.subject.toString();

             var body = email.body_text.toString();

             var message = "received from: " + email.origemail + "\n\n" + body;

             var cat_item = 'hgi434nmrXXXXXXXXXXX'; 

             //var name = gs.getUser().getUserByID(email.from_sys_id).getDisplayName();

             var cart = new sn_sc.CartJS();

             var item = {

                 'sysparm_id': cat_item,

                 'sysparm_quantity': '1',

                 'variables': {

                     'notes': message

                 }

             };

             cart.addToCart(item);

             var request = {

                 'special_instructions': '',

                 'requested_for': requested_for,

                 'delivery_address': '',

             };

             var requestDetails = cart.submitOrder(request);

             var reqSysID = requestDetails.request_id;

             var rec = new GlideRecord("sc_req_item");

             rec.addQuery("request", reqSysID);

             rec.query();

             if (rec.next()) {

                 rec.short_description = short_description;

                 rec.update();

             }

         }

[sainath reddy]

when Email is sent to create Request.In Emais->system logs->emails.when i check it here it is going as Target : Incident

[Hemanth M1]

did u check this ??

[Hemanth M1]

did you check these logs whats happening when inbound runs