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07-25-2016 10:07 AM
Is there a way to separate templates by Domain? I know I can limit visibility by groups but I was wondering if they could be domain separated. I have a client domain where my users working and logging into that domain can see other templates that don't relate to that client. The only thing I can think of now is to create group called Template users in my main domain and add everyone to it. Then change the group field on the templates I want them all to see to that new group name and uncheck the global checkbox. Then for my users working in the client domain - create templates there and add a group name that exists in that domain into the field on those templates.
Any help is - as always appreciated.
Solved! Go to Solution.

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07-25-2016 10:41 AM
Out of the box, Templates are not domain separated. However, you can add the domain field to make it domain sep. Section 4.1 Domain Separation Setup - ServiceNow Wiki

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07-25-2016 10:09 AM
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07-25-2016 10:23 AM
Pradeep - I am actually trying to limit the visibility of Templates in the context menu when a user clicks "Apply Template" to only show templates relevant to a certain Domain.

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07-25-2016 10:27 AM
Thank you for the details Kevin. Unfortunately, I don't have an instant answer for you. Hopefully someone with an answer will chime in.

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07-25-2016 10:41 AM
Out of the box, Templates are not domain separated. However, you can add the domain field to make it domain sep. Section 4.1 Domain Separation Setup - ServiceNow Wiki