Domain separation in cmdb？

lei wang
Giga Contributor

‎07-06-2022 02:11 AM

There are domain separation fields in the CMDB table, but the data is extracted through ETL Scheduled task，and entered into the CMDB table. How to assign  values the corresponding domain isolated fields.

current: I find the domain of  values is all 'global'

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Tony Chatfield1
Kilo Patron

‎07-06-2022 09:38 PM

Hi, OOB 'data' domains are normally sourced from a records 'company'.

'global' represents no domain, which means no domain filtering and the record is visible to all domains;
You can confirm this by checking a global records domain and this is only the domain separator '/' .
So if you see a record in global domain this is because no domain is set, and for most data records this is normally as no company is set on the record.

I would recommend that you start by ensuring your company records are correctly mapped to domains and that the CI's have a company populated.

I would also recommend reviewing the domain separation documentation
Understanding domain separation (servicenow.com)

 

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