Hi All,We have a requirement, where customer will share the input excel file in the format that I ask and I need to upload that data into time_card table. We have shared the template and they are sharing the data in that format.I have created Staging...
Hi,Bit of a general question, i'm just wondering if anyone has done or is aware of a WhatsApp integration for Service Now? We use WhatsApp groups to provide Incident updates to our high priority customers and it would be pretty cool to be able to get...
Hi All, I'm wondering If if would be possible to redirect within the Virtual Agent, to another topic? This to make topics not to big, more scalable, perhaps reusable, etc.. I did try to use a Script Action with amongst others: action.setRedirectURL('...
Hello Team, We are trying to integrate ServiceNow with one of the manufacturing company with the help of REST API. This API supports only .parquet format ( Reason is for efficient data storage and retrieval ) Please help me with below answers. 1) Do ...
I want the fix script to remove the users from the inactive groups.
Hi,I have a script include and there is a value stored in the variable and I have to access that value from workflow run script then how can I access that value? Please help me on this Thanks
How to get a list of Assignment groups that have not been used/assigned in a incident the last 3 months or in any specific duration? I have tried metrics but I cant seem to get the results that I want. Any ideas?
Hello, I have a demand with several Cost plans. I have a cost plan with 10 unit cost, quantity is 1, as far as I know "Total planned cost" is calculated (unit cost *quantity).I don't get how Cost in functional currency is calculated and I have check...
Hi Guys, I am new to service portal. I have a widget to show a modal window. But how to call that particular widget in a catalog client script to replace GlideDialogwindow() is my question?
Hi,I am using an advanced reference qualifier on a reference field that calls a script include:-> Qualifier: javascript : new ChangeRequestUtils().incidentSource(current);-> Script Include: incidentSource: function(current) { //current is a ch...
.I have Configure--> List Layout--> added Country field in Workspace view. but this Country field is not reflecting in the csm workspace. how to solve this .. ?@Community Alums @Ankur Bawiskar
Hi Everyone! I am writing documentations for developers internally. And often times, I want to reference ServiceNow documentation so I would put a link to ServiceNow documentation or developer website...My problem is that those links are tainted with...
Hello All, Need to understand the process to generate ServiceNow Endpoint to share with External tool to invoke ServiceNow tables and for Integration. What measure do we take to ensure there is continuous connection and there is no issue in the endpo...
Hey Everyone, good morning I have a requirement when end user submit a form from portal and he opens that ticket under my ticket >additional details on portal he can see submitted record but there are some extra fields are visible to him which was no...
Hi experts,I have read some other posts about dynamic module within the Application Menu, but none of them help me solve my problem. 1. I have a list of Skill Evaluation Submission. The Submission's fields are as below: 2. I have 3 groups which are: ...
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