Resolved! Create Identity Provider - NameID Attribute field?
Hello,When creating an Identity Provider in ServiceNow, what is the purpose of the NameID Attribute field in the Advanced tab?
Forum Posts
Is there a way to link data to Excel only for information in specific tables?
I would like to automatically link data from a specific table in ServiceNow to Excel.Specifically, I would like to do the following(1) Display all record information of ABC table [u_abc] in Excel(2) Modify record information of ABC table [u_abc] in E...
Resolved! Unable to set default value of True/False field
Hi All, How to set default value of True/False field to True, i used configure dictionary but it works on only new catalog item, not existing ones!! Thanks in Advance,Sachin
Slack message to servicenow incident
Hi, Is it possible to get the messages replied in thread in slack message to respective incident's additional comments through API integration.
How to include Email history when sending new email like we have functionality in Outlook
Hello All, I have been asked about a functionality in ServiceNow and is it possible or not. 1. Suppose we compose a new email for Incident from Compose Email option which is present in form header then do we have an option to fetch previous emails in...
Ui Action to open a dialog page
I need an UI Action on Incident Table(Transfer) visible to member of current group once clicked to open a modal window with Assignment Group field only to select a value(pre-filter only for support type groups).Once we put the value for Assignment Gr...
Resolved! Using regex to make special characters disappear except when it is a dash. How do you do that?
Hi, so I have story where the name of a field is converted to n alphanumeric label with the following requirements: Remove any special charactersReplace spaces with -If there are any multiple - (e.g. – or — replace with just - )Force uppercase the st...
Resolved! Inbound action email.from contains example.com
Hi,I'm working on inbound action wherein I need to set the condition that the email should contains example.comHas anyone had any luck with this?
Making A Reference Field Mandatory
Hello guys, I am working on the HR profile page, trying to make the employee number field mandatory. The employee number field is a reference field to the sys_user table. I created a UI policy to make the employee number field on the HR profile page ...
How to make Knowledge Articles will be accessed by only Can Read not the Knowledge Approver?
Only the users who are defined in the Can Read should be allowed to read the Knowledge Article but here the users with "Knowledge approver" role are able to read Knowledge Articles. How to stop this?i.e. users with "Knowledge approver" role should no...
Reply emails being classified as new even with an In-Reply-To header that matches a previous email
Hi All, We have cases where there is no watermark or task number in the email body or subject, but it is a reply to an existing email/incident/request. For some reason, even with the In-Reply-To header that matches a Message-ID, it is being classifie...
how to enable the visibility of attachments in servicenow only for the callers and assigned to field
Hi All, I'm new to Snow Scripting and have a use case to enable the visibility of attachments on an incident table only for the callers and assigned to the member field. How can I achieve this, I went through this forum, online n youtube looking for ...
Getting UI view in business rule
Posting the solution here for future reference.This comes in handy when the objective is to filter the list result based on the UI view selected. 1. Ensure the BR will only be triggered if the session is interactive. Condition: gs.isInteractiv...
Ignore a field when the value is not a serial number in a transform map
Hi I have a issue where serial numbers are been overwritten by blank values when running a transforme.g.CI has serial number 'abc' Import Set has nothing in the serial number Transform runsCI serial number is blank What is best way to Skip\Ignore th...
Concatenate 2 or more rows(field values) in List type Reporting
Hi, Team, Could you please guide me as i need to concatenate 2 or more rows field values into a single record in list type reports.As in the image we can see that the highlighted (short description) need to be concatenated and should be displayed in ...
