Domain Separation plugin in PDI

Nikhil Vinod
Tera Contributor

I have been trying to get the domain separation plugin installed onto my PDI but it has failed every time I have tried.

This has persisted across Utah, Vancouver, and Washington instances. In two of these cases I have attempted to install it on a fresh instance with no changes but has still failed. I have tried from both within the instance, and through the developer site.

 

I get an email titled 'ServiceNow Plugin Activation Failure' that directs to the now discontinued Instance Help page.

"You recently requested the "Service Catalog - Domain Separation" plugin to be activated on your personal development instance: devXXXXX. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.

Thanks for being an active member of the ServiceNow Developer Program.

Regards,
ServiceNow Developer Team"

As far I can see, there is no way to get any PDI support. How can I resolve this issue. I have found workarounds previously but I now need this plugin in my PDI to perform some testing. Would be grateful for any information.

6 REPLIES 6

Mark Manders
Mega Patron

You are correct: there is no PDI support. 

Not all plugins can be activated on PDI's, even though it looks like you can. I believe Domain Separation is one of them. 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Thanks for confirming that there is no PDI support, I was not 100% sure on this.

However, I do not think you are correct about Domain Separation since I have colleagues who have this enabled on their PDIs. 

Hi @Nikhil Vinod 

 

Agree with you, I used DS every time, just to recheck i started my plugin activation and will share results soon. I am also on DC release.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi @Nikhil Vinod 

 

Just gotit :

 

AGLearnNGrow_0-1710861599696.png

 

The only thing, I did not use my PDI for 15-20 mins while plugin installation in progress.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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