Domain Separation plugin in PDI

Nikhil Vinod
Tera Contributor

I have been trying to get the domain separation plugin installed onto my PDI but it has failed every time I have tried.

This has persisted across Utah, Vancouver, and Washington instances. In two of these cases I have attempted to install it on a fresh instance with no changes but has still failed. I have tried from both within the instance, and through the developer site.

 

I get an email titled 'ServiceNow Plugin Activation Failure' that directs to the now discontinued Instance Help page.

"You recently requested the "Service Catalog - Domain Separation" plugin to be activated on your personal development instance: devXXXXX. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.

Thanks for being an active member of the ServiceNow Developer Program.

Regards,
ServiceNow Developer Team"

As far I can see, there is no way to get any PDI support. How can I resolve this issue. I have found workarounds previously but I now need this plugin in my PDI to perform some testing. Would be grateful for any information.

6 REPLIES 6

Thank you @Dr Atul G- LNG 

I can see there you installed the 'Domain Support - Domain Extensions Installer' plugin. I have just tried this and it worked. The most recent failure message I got was from installing the 'Service Catalog - Domain Separation' plugin but installing this after the Domain Extensions was successful this time.

I know previously I when I tried it in this order it failed, but glad it has worked this time.

HI @Nikhil Vinod 

 

Good to issue has been resolved, may be wrong step but that solve your issue. 

 

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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