Domain Separtaion for Notify

[ABC6]

HI Team,
I need to create a domain separation for Notify Table ,don't know from where to Start, please guide me as i am new to this domain

[Amit Gujarathi]

HI @ABC6 ,
I trust you are doing great.

Domain separation in ServiceNow is used to separate data, processes, and administrative tasks into logical groupings called domains.

1. Understand Domain Separation: Before you start, ensure you have a good understanding of domain separation and its implications. It allows for data separation and sharing across different domains.

2. Enable Domain Separation: If domain separation is not already enabled in your instance, you will need to activate it. This is typically done by a system administrator and can have far-reaching implications, so it's important to plan carefully.

3. Plan Your Domains: Determine how you want to structure your domains. You might have domains for different departments, geographical locations, or business units.

4. Configure the Domain Hierarchy: In the Domain Admin module, configure the domain hierarchy. This involves setting up parent and child domains as per your plan.

5. Domain-Specific Configuration for Notify Table:

   • Access Control: Ensure the proper access control rules are in place for the Notify Table. This might involve creating or modifying existing access control rules to make them domain-aware.
   • Data Segregation: Adjust the Notify Table so that records are associated with the correct domain. This might involve adding a domain field to the table and ensuring that each record is tagged with the appropriate domain.

[Tony Chatfield1]

Hi, you may need to provide clear details of your requirement as I do not believe that 'Notify' is a table.
Notify (servicenow.com)
Adding domain separation to 'Notify' may prevent it from functioning, what exactly are you trying to achieve?

[ABC6]

there is a table named notify_message, so the user belong to X domain can be able to see the record associated with X domain not other domain so i need to built that funcionality for this table notify_message,its not domain separated,need to create,how can i achieve

[Tony Chatfield1 · Accepted solution]

notify_message appears to be a system type table, like sys_email but without any reference fields that would be suitable for mapping domain or that could be used in ACL or QBR filtering, and loading in a PDI does not show any demo data that clarifies field content/possible filtering solutions.

So, while you could build a solution, I suspect it may take customization across multiple tables and scripts to deliver some sort of filtering solution.

I would start by logging a case with ServiceNow support asking them to clarify the impact of domain separating this table.

Can you clarify your business drivers\use case? Why do domain users need to see this table?