Sysid is showing after submitting the request instead of showing the option

[Poomathy09]

Tried the multi selection of choices using List collector type in record producer variable. After submitting the request it shows the sys_id in the field instead of showing options.

[Ankur Bawiskar]

@Poomathy09 

please share the screenshots.

[Poomathy09]

Created a field Target audience with list type in table. 

For that field created choices 

Then in record producer, mapped that field in variable using list collector type

Under type specification gave the reference qualifier condition like this

After when submitting a request in service portal , for the target audience field it's showing sys id instead of the option what I select.

[KevinBellardine]

Hey @Poomathy09 

I haven't been able to reproduce this in my PDI, if you can respond with some screenshots it would help.

The SysID behavior you're describing normally means that the display field isn't configured for the target table. Sys Choice is a pretty utilized table, so I'd be surprised if that was the issue, but you may want to take a look at the dictionary and make sure that there's only one column set as a display and that the column is Label.

[Poomathy09]

Created a field Target audience with list type in table. 

For that field created choices 

Then in record producer, mapped that field in variable using list collector type

Under type specification gave the reference qualifier condition like this

After when submitting a request in service portal , for the target audience field it's showing sys id instead of the option what I select.