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domain vs scope

ggg
Giga Guru

I just came across another paradigm in servicenow, domain, that I am not familiar with.

I have created scoped applications and understand the concept.

I do not have a clear understanding of how domain is different from scope or where I would want to use it.

tia

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Domain separation is used when your single ServiceNow instance will be used by different people in same organization.

Basically to separate data, tasks etc

below links you can check

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/company-and-domain...

https://hi.service-now.com/kb_view.do?sysparm_article=KB0715934

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Domain separation is used when your single ServiceNow instance will be used by different people in same organization.

Basically to separate data, tasks etc

below links you can check

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/company-and-domain...

https://hi.service-now.com/kb_view.do?sysparm_article=KB0715934

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

ggg
Giga Guru

thank you ankur and abhishek.

that's exactly what i needed ... a birds eye view of the two concepts.